After a recent spate of tourist deaths in the island nation of the Dominican Republic, it's understandable that many Americans have become wary of traveling there. In fact, officials said a 55-year-old New Jersey man died in his room under mysterious circumstances at the Terra Linda Resort in Sosua last week. With a ninth death confirmed and another California man stepping forward saying he became "sick enough to die" during his vacation there, people are understandably beginning to look elsewhere for their vacation plans.
In most circumstances, unless passengers purchased travel insurance, it could be difficult to cancel or change your flight without incurring a lot of fees. However, Fox Business reports that United Airlines and Delta Air Lines have both agreed to work with customers who wish to cancel their flights on a case-by-case basis.
"We will work with our customers on an individual basis using situational flexibility to adjust itineraries," a Delta spokesperson said.
A United Airlines spokesperson echoed that, saying, "With safety as our top priority, we continue to monitor the events in the Dominican Republic. We have not issued a travel waiver at this time, but will work with customers on a case by case basis."
Southwest Airlines said they will offer passengers who wish to cancel their travel to the Dominican Republic "full store credit" as the carrier doesn't levy change fees so long as the ticket is cancelled up to an hour before departure.
"In other words, people are free (always) to cancel, move, change their plans – effortless if they can use the money on Southwest within a year. One click. Easy stuff," a Southwest spokesperson said.
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